What Is Two-Factor Authentication and Why Do We Use It?

Two-factor authentication enhances the security of the ROCK Cloud

As part of Rock Robotic's commitment to security we require all accounts on the Rock Cloud to use two factor authentication.

The preferred method of two-factor authentication is via a one-time-passcode. 

When you see:

Then you need to download a one-time-passcode app onto your phone and scan the QR code from the app. Here are a list of apps that work:

Google Authenticator

Microsoft Authenticator

Authy

Once you open one of these apps on your phone you will be able to scan the QR code. This will register your account with the app on your phone and give you a code every 30 seconds. This code can be entered into the Rock Cloud to confirm your identity.

 

Using your 2FA to log in to the ROCK Cloud

 1. Go to cloud.rockrobotic.com

2. Log on with either your username and password OR via your google (or Facebook or GitHub) account - be sure that you are choosing the option that you used to register your account

3. When prompted to enter your 2FA code, open your chosen authenticator app to find the code.

4. Enter the 6 digit code provided and get ready to ROCK On!