Caring for your ROCK R2A & ROCK R360

Here's what you need to know to keep your ROCK hardware in its best condition for success!

Proper care of your R2A system will ensure it continues to provide excellent data collection. Failure to properly care for your R2A may lead to the need for professional recalibration and/or repairs that often are not covered under warranty.


  • Keep your unit in its protective case whenever it is not in use
  • Avoid carrying your unit around when it is attached to the aircraft to prevent drops and spills; take opportunities to decrease the potential drop distance whenever possible (i.e. minimize the distance between your unit and the ground)
  • Handle your unit gently; bumps, drops and crashes can have consequences to system alignment and internal structures resulting in the need for professional recalibration and/or repair

LiDAR Lens Care

Dust and stains on the optical window can negatively affect your data capture. DO NOT WIPE A DUSTY OPTICAL WINDOW. Check your lens periodically and if cleaning is necessary, follow the steps below:

  • Step 1: Use a can of compressed air to remove dust from the lens.
  • Step 2: If dirt or stain remains after using the compressed air, then use a lens tissue and isopropyl alcohol to wipe slowly and gently to remove dirt rather than redistribute it around the lens.  Don’t wipe the lens with a dry cloth, it will scratch the lens. 
  • Step 3: If the lens remains dirty a mild soap solution can be used to gently wash the window (do not submerge the unit) and then repeat Step 2 above to remove any remaining soap residue if needed. 

Camera Lens Care

  • Use a can of compressed air to gently clean the exterior of the lens. If dirt is sticking to the lens surface you can wipe if off with a soft cloth or tissue paper slightly moistened with lens cleaning solution. 
  • If the internal lens of your camera becomes dirty and is affecting data collection it will require lens replacement and boresighting, contact Support for assistance
  • Don’t wipe the lens with a dry cloth, it will scratch the lens


  • Read this article to learn about weather considerations that may affect your R2A and R360 performance in terms of:
    • Operating temperatures
    • Flying in wind
    • Collecting data over snow


  • The ROCK R2A & R360 are not rated for flying in moisture including fog, mist, rain and snow - we recommend flying only in dry conditions to prevent damage to your unit
  • If your unit does get caught in wet weather, quickly and safely remove your unit from the environment then:
    • Wipe off excess moisture from the housing and place it back in its case with a large size moisture absorbent material (such as silica packets) until it can be opened in a low humidity environment for an appropriate extended period
    • Prevention is the best policy so plan to avoid wet weather and environments when using your ROCK hardware