How long until my process is completed and my deliverables are available?

You will get an email once it's done.

As you place your order you should see an ETA on the delivery date. You will also see the delivery estimate on your receipt under the "Deliverables" menu in the left window pane. (See photo below)


It isn't complete until that "ROCK Surveyor Processing" is gone and you receive an email saying it is complete.

When you order you'll receive an estimate that is based on what was ordered and the size of the dataset.

Until you receive the email there are many automated and QC steps taking place. Thank you for your patience, we are constantly developing and progressing towards a faster smoother workflow.