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      How To Manage Your ROCK Cloud Subscription

      You can manage your ROCK Cloud Subscription directly from your ROCK Cloud Profile

      How do I subscribe from my demo plan or upgrade my current subscription?

      1. Log in to your ROCK Cloud account and click on your profile icon in the top right corner of the screen. 
      2. Click "View Profile"
      3. In the Subscription box click "Manage"
      4. Follow the workflow to update your subscription type, payment method, billing information or see your invoice history

       

      How do I cancel my ROCK Cloud Subscription?

      Please consider reaching out to ROCK Support if there is a specific reason you are cancelling that we may be able to help with. For example, if we are missing a feature you desire. We are happy to consider how we might be able to assist you!

       

      If you need to cancel your subscription:

      1. Log in to your ROCK Cloud account and click on your profile icon in the top right corner of the screen. 
      2. Click "View Profile"
      3. In the Subscription box click "Manage"
      4. Click "Cancel" and follow the workflow