ROCK Cloud Tools
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      Point Cloud Not Visible in the ROCK Cloud

      Reset the view in the ROCK Cloud 3d visualizer when your point cloud "disappears"

      STEP 1 - Click the "Navigate" tab in the right-hand menu

      STEP 2 - Click the middle button labeled "Reset View" 

       

      BOOM! Your point cloud is visible! Reference the video below for a short tutorial on resetting your view in the 3D visualizer.

       

       

      If that does not resolve the issue, please make sure you are using the most up to date version of Google Chrome as your web browser.  You will also want to clear your cache, cookies, and browsing history.  

      Reach out to support@rockrobotic.com if you have any questions!! ROCK ON!!