--- title: What Are the Shipping Times After Purchase? description: Shipping Times After Purchasing Hardware – Rock Robotic --- [Skip to content](https://learn.rockrobotic.com/what-are-the-shipping-times-after-purchase#main-content) English Show submenu for translations ![ROCK-robotic-community-logo.png\]](https://learn.rockrobotic.com/hs-fs/hubfs/ROCK-robotic-community-logo.png?width=250&height=50&name=ROCK-robotic-community-logo.png) - [ROCK Customer Support](https://www.rockrobotic.com/support/) Open main navigation Close main navigation - [ROCK Customer Support](https://www.rockrobotic.com/support/) - English Show submenu for translations - [www.rockrobotic.com](https://www.rockrobotic.com/) [www.rockrobotic.com](https://www.rockrobotic.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [ROCK Knowledgebase](https://learn.rockrobotic.com/?hsLang=en) 2. [Sales](https://learn.rockrobotic.com/sales?hsLang=en) September 20, 2024 # What Are the Shipping Times After Purchase? ## Shipping Times After Purchasing Hardware – Rock Robotic **Shipping Times for Rock Robotic Hardware** After you place an order with Rock Robotic, hardware typically ships within three business days. To ensure the most accurate shipping information, please reach out to our team directly by speaking to a representative or emailing us at sales@rockrobotic.com. Here’s a quick breakdown: - Hardware typically ships within **three business days**. - For the most current updates, contact [Rock Robotic Sales](https://www.rockrobotic.com/talk-to-sales) or email us directly at sales@rockrobotic.com. For more information on what to expect when receiving your hardware, be sure to check out the following helpful resources: - Unboxing the R3 Pro - How to Operate the R3 Pro with 1 Button Looking to understand the processing flow after receiving your hardware? Visit The Rock Workflow for a step-by-step guide. **Blockquote:** "Rock Robotic's hardware typically ships within three business days, but always check with a representative for the latest updates." For those curious about the setup after your shipment arrives, here are some key articles: - How to Capture and Process SLAM Data on the R3 Pro - How to Attach the R3 Pro to the M300 or M350 To explore additional services offered by Rock Robotic, like **LiDAR processing** and **support**, visit: - [ROCK Cloud Processing Services](https://www.freelidarprocessing.com/processing-services) - Get Support for Your R3 Pro For further inquiries, feel free to explore the [R3 Pro V2](https://www.rockrobotic.com/r3pro-v2) product page, or reach out to us directly for assistance. Be sure to check your email after purchase for tracking information, and don't hesitate to contact us if you have any further questions! - [ROCK R3 Pro](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#main-content) - [Setup](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#setup) - [Data collection](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#data-collection) - [Updates and Maintenance](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#updates-and-maintenance) - [Mobile Mount](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#mobile-mount) - [Photogrammetry](https://learn.rockrobotic.com/rock-r3-pro?hsLang=en#photogrammetry) - [ROCK Desktop](https://learn.rockrobotic.com/rock-desktop?hsLang=en#main-content) - [Desktop Processing](https://learn.rockrobotic.com/rock-desktop?hsLang=en#desktop-processing) - [Using ROCK Desktop](https://learn.rockrobotic.com/rock-desktop?hsLang=en#using-rock-desktop) - [Desktop License](https://learn.rockrobotic.com/rock-desktop?hsLang=en#desktop-license) - [Desktop Support](https://learn.rockrobotic.com/rock-desktop?hsLang=en#desktop-support) - [Releases](https://learn.rockrobotic.com/rock-desktop?hsLang=en#releases) - [ROCK Cloud](https://learn.rockrobotic.com/rock-cloud?hsLang=en#main-content) - [Overview](https://learn.rockrobotic.com/rock-cloud?hsLang=en#overview) - [Project Data](https://learn.rockrobotic.com/rock-cloud?hsLang=en#project-data) - [Managing Projections](https://learn.rockrobotic.com/rock-cloud?hsLang=en#managing-projections) - [ROCK Cloud Tools](https://learn.rockrobotic.com/rock-cloud?hsLang=en#rock-cloud-tools) - [Processing](https://learn.rockrobotic.com/rock-cloud?hsLang=en#processing) - [Deliverables & Exports](https://learn.rockrobotic.com/rock-cloud?hsLang=en#deliverables-exports) - [General](https://learn.rockrobotic.com/rock-cloud?hsLang=en#general) - [ROCK SLAM](https://learn.rockrobotic.com/rock-slam?hsLang=en#main-content) - [SLAM Hardware](https://learn.rockrobotic.com/rock-slam?hsLang=en#slam-hardware) - [SLAM Data Collection](https://learn.rockrobotic.com/rock-slam?hsLang=en#slam-data-collection) - [ROCK Colorized SLAM Dock V2](https://learn.rockrobotic.com/rock-slam?hsLang=en#rock-colorized-slam-dock-v2) - [SLAM Data Alignment](https://learn.rockrobotic.com/rock-slam?hsLang=en#slam-data-alignment) - [ROCK Base Station](https://learn.rockrobotic.com/rock-base-station?hsLang=en#main-content) - [ROCK Base Setup](https://learn.rockrobotic.com/rock-base-station?hsLang=en#rock-base-setup) - [ROCK Network](https://learn.rockrobotic.com/rock-base-station?hsLang=en#rock-network) - [Base Data](https://learn.rockrobotic.com/rock-base-station?hsLang=en#base-data) - [ROCK Deliverables](https://learn.rockrobotic.com/rock-deliverables?hsLang=en#main-content) - [Deliverables](https://learn.rockrobotic.com/rock-deliverables?hsLang=en#deliverables) - [Ordering](https://learn.rockrobotic.com/rock-deliverables?hsLang=en#ordering) - [Processing](https://learn.rockrobotic.com/rock-deliverables?hsLang=en#processing) - [General Knowledge](https://learn.rockrobotic.com/general-knowledge?hsLang=en#main-content) - [ROCK](https://learn.rockrobotic.com/general-knowledge?hsLang=en#rock) - [Drones](https://learn.rockrobotic.com/general-knowledge?hsLang=en#drones) - [GPS / GNSS](https://learn.rockrobotic.com/general-knowledge?hsLang=en#gps-gnss) - [LiDAR](https://learn.rockrobotic.com/general-knowledge?hsLang=en#lidar) - [Surveying](https://learn.rockrobotic.com/general-knowledge?hsLang=en#surveying) - [ROCK R2A & R360](https://learn.rockrobotic.com/rock-r2a-r360?hsLang=en#main-content) - [Hardware](https://learn.rockrobotic.com/rock-r2a-r360?hsLang=en#hardware) - [Data Collection](https://learn.rockrobotic.com/rock-r2a-r360?hsLang=en#data-collection) - [Aerial Data Capture](https://learn.rockrobotic.com/rock-r2a-r360?hsLang=en#aerial-data-capture) - [Creating Orthomosaics](https://learn.rockrobotic.com/rock-r2a-r360?hsLang=en#creating-orthomosaics) - [What's New](https://learn.rockrobotic.com/whats-new?hsLang=en) - [Sales](https://learn.rockrobotic.com/sales?hsLang=en) - [ROCK Ultra](https://learn.rockrobotic.com/rock-ultra?hsLang=en#main-content) - [Setup](https://learn.rockrobotic.com/rock-ultra?hsLang=en#setup) - [Data Collection](https://learn.rockrobotic.com/rock-ultra?hsLang=en#data-collection) - [Settings](https://learn.rockrobotic.com/rock-ultra?hsLang=en#settings) [![Chill listening crop-3](https://learn.rockrobotic.com/hs-fs/hubfs/ROCK-robotic-community-logo-1.png?width=120&height=24&name=ROCK-robotic-community-logo-1.png "Chill listening crop-3")](http://rockrobotic.com) rockrobotic.com Help Center Copyright © 2026, ROCK Robotic Inc.