- ROCK Knowledgebase
- ROCK Desktop
- Desktop Support
Sending in Your ROCK Desktop Data for ROCK Support
Here's how to get your data to us if the ROCK Support Team requests it to assist you.
Here's a tip to save time: Send us everything!
Step 1: Zip the entire dataset into ONE zip folder including:
- Raw LiDAR data as it comes off the USB
- RINEX data, into ONE zip folder
- Logs
Step 2: Upload this data to a ROCK Cloud project under the Project Data section.
Step 3: Send in the project URL to ROCK Support and detail your issue.