Sending in Your ROCK Desktop Data for ROCK Support

Here's how to get your data to us if the ROCK Support Team requests it to assist you.


Here's a tip to save time: Send us everything! 

Step 1: Zip the entire dataset into ONE zip folder including:

  • Raw LiDAR data as it comes off the USB
  • RINEX data, into ONE zip folder
  • Logs

Step 2: Upload this data to a ROCK Cloud project under the Project Data section.

Step 3: Send in the project URL to ROCK Support and detail your issue.