Using ROCK Desktop
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      Sending in Your ROCK Desktop Data for ROCK Support

      Here's how to get your data to us if the ROCK Support Team requests it to assist you.

       

      Here's a tip to save time: Send us everything! 

      Step 1: Zip the entire dataset into ONE zip folder including:

      • raw LiDAR data as it comes off the USB
      • RINEX data, into ONE zip folder.
      • Logs

      Step 2: Upload this data to a ROCK Cloud project under the Project Data section

      Step 3: Send in the project URL to ROCK Support and detail your issue